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For Artists

General

   TourSleeper: How it works

Musicians need to build up a following of fans to grow music sales and merchandise sales. One way to build their fan base is to tour. Touring means traveling from city to city with shows at venues of various sizes. But touring is expensive. And one of the highest costs to touring is lodging costs - hotels, motels, etc.

Artists could use help finding places to stay that are safe and inexpensive near the venue on their tour. And music fans want to support artists on tour.

TourSleeper helps artists connect with local music fans who can offer to host touring artists in their home or apartment close to the venue.

TourSleeper is a service that provides a marketplace for artists and fans to connect.

  • Artists can promote their tour and list lodging needs in various cities along their tour route.
  • Music fans can support artists by sending a lodging invitation to make their home, apartment or extra room(s) available for one or more nights stay.
  • The artist chooses which place to stay from one or more fan invitation submissions.
  • When the artist accepts a fan's invitation to stay in their home or apartment, the fan can select to purchase special artist merchandise that the artist will deliver to the host upon the artist's arrival.
   Sign Up

First step? Sign Up Now

Artist Profile

   Manage Your Artist Profile

Artists complete this profile information in order to use TourSleeper features and promote their tours to fans. A complete artist profile is important for fans to find you on TourSleeper and support you on your tour.
To create and edit your artist profile information:

  • Sign in as an artist
  • Click your name at the top of the TourSleeper.com home page
  • Select Profile
   Account Info

This section includes information about who will manage your TourSleeper account, some contact information in case TourSleeper needs to contact you, and your artist name. Other than your artist name, no other information here will be shared with the public or with TourSleeper users

   Artist Profile

This section includes information about you that will be shared with the public and with TourSleeper users. This Artist Profile information will be shared if you promote tour lodging dates on TourSleeper or if you choose to make this information public without a tour.

Upload a photo from your computer, or take one with your webcam. Choose a photo that clearly shows your face. This will help fans recognize you when they welcome you into their home.

Enter as many of your artist websites and links as possible so fans can connect with you.

   Update Password

Note: If you forget your current password, you can log out of your account and use the "Forgot your password" tool to generate a new password. Please note that this will only work if you are logged out.

   Artist Payments

Choose the method that TourSleeper will pay you. Once you set up a tour, you can offer fans special merchandise packages that they can order and you can personally deliver when you stay with them. TourSleeper will collect the payment from the fan when they place an order so you don't have to collect the money from them.

Your payout will be the list price of the special merchandise you deliver minus a 10% TourSleeper fee. For PayPal, the payment will be sent to you within 48 hours of your lodging dates. For mail, we will send you a check on the 1st of each month.

This section will also list details on any of your payouts. Your payout will be the list price of the Special special merchandise you deliver minus the 10% TourSleeper fee.

Artist Tour & Merchandise

   Manage Your Artist Tour

Artists complete and update this tour information with tour lodging dates for fans to submit invitations to host you in their home, and for fans to order your merchandise for you to deliver if you accept their invitation and stay with them.

The details shared here help fans learn more about your tour and needs for lodging. The more detail the better.

To create or edit your tour information:

  • Sign in
  • Click your name at the top of the TourSleeper.com home page
  • Select Tour.
  • Select Create a New Tour

    There are four sections to complete:

    1. Tour Info: your basic artist tour information
    2. Lodging Dates: dates you are looking for fans to send you a lodging invitation
    3. Merchandise: special artist merchandise that fans can order with their invitation
    4. Turn Tour On/Off: manage when your tour is ready for fans to send you a lodging invitation
   Artist Tour Info

Update your basic artist tour information.

  • Name of tour
  • Fans want to know if their home can accommodate you before they send you an invitation. How many of you on tour will be staying overnight?
  • Fans want to know if their home can accommodate your tour vehicle(s) for on-street or off-street parking. Touring with a Van? SUV? Bus?
  • How many invitations do you want to get per sleep date? That's right, you might have lots of fans sending you lodging invitations for a specific date. What is the maximum number of invitations you want to receive and review? You can then accept the best one: closest to venue, fan with the best reviews, coolest home, or lots of your merch ordered...
   Artist Lodging Dates

Enter or update your lodging dates for when you are looking for fans to send you a lodging invitation. Update your information.

Enter the following for each date you are looking for a place to stay:

  • Check-in date
  • Check-out date
  • Enter the Zip/Postal code of the city where you would like lodging for these dates
   Artist Tour Merchandise

Enter or update your Merchandise available for fans to order with their invitation. You can deliver ordered merchandise to the fan if you accept their invitation and stay with them.

Customize a pre-defined merchandise package using the drop-down menu. If you don't see what you want to offer in the drop-down menu, customize your own in the fields below

Enter the following for artist merchandise you are offering:

  • Either enter your own Merch name or use the pull down menu to select a pre-defined Merchandise package
  • Merch photo
  • Merch price
  • Merch description
  • Merch options
   Turn Tour On/Off

Turn your tour on when ready to publish artist lodging dates and tour merchandise.

Please contact TourSleeper if you need to turn off an active tour with pending or accepted invitations.

Artist Invitations

   Artist Invitations: How it Works

Once the artist tour lodging dates and merchandise are entered and published, fans will be able to send you invitations for your review. It is up to you, the artist, to review and accept or decline a fan invitation.

The artist can set the maximum number of fan invitations to receive per lodging date.

Upon accepting a fan's lodging invitation, all remaining pending invitations will be declined. A generic decline message will be sent to the fan(s) thanking them for their invitation and the artist can edit the message if desired.

For the accepted invitation, the artist and fan will be able to communicate with each other through the TourSleeper Inbox.

   Reviewing Invitations

Once your tour lodging dates and merchandise are entered and published, fans will be able to send you invitations for your review. It is up to you, the artist, to review and accept or decline a fan invitation. To review fan lodging invitations:

  • Sign in
  • Click your name at the top of the TourSleeper.com home page
  • Select Invites.

Artists will be able to see the following fan invitations:

  • Accepted Invitations: accepted invitations that will occur in the future
  • Pending Invitations: invitations made by fans that have not yet been accepted or declined by the artist
  • Archived invitations will include the following fan invitations:
  • Fulfilled Invitations: artist accepted fan invitations (already stayed at fan 's home)
  • Other Invitations: Declined, Canceled
   Accepting and Declining Invitations

It is up to you, the artist, to review and accept or decline a fan invitation in a timely manner.

For each fan invitation, click on View Invitation to see the fan home info and special merchandise that the fan has ordered. Click on the fan 's name to see their bio info and any previous artist reviews received.

The artist can Communicate With Fan through the TourSleeper Inbox if the artist has any questions about the pending fan invitation. Only the artist can initiate communications if a fan invitation is pending.

The artist can report a problem with a fan invitation. The artist will be asked to describe the problem and the message will be sent to TourSleeper for resolution

Accepting Invitation:

Once the artist accepts an invitation, any remaining pending invitations will be declined. A generic decline message will be sent to the fan thanking them for their invitation and the artist can edit the message if desired.

For the accepted invitation, the artist and fan will be able to communicate with each other through the TourSleeper Inbox.

Decline Invitation:

Upon declining a fan invitation, a text box is presented with a standard really nice decline message that the artist can use 'as is' or can edit, then send to fan.

Artist Lodging & Merchandise Delivery

   Preparing for Your Stay at Fan's Home

Artists (guests) and fans (hosts) work out details for checking in, exchanging keys, and checking out directly with each other. There is no online check-in or checkout process. If you need to message each other, use the TourSleeper Inbox messaging system.

Communication is essential. Before your stay, use the TourSleeper Inbox messaging system to coordinate check-in and checkout times, make plans for the house key exchange, and ask any other questions. This ensures all your information is saved in one place for easy reference, giving you and TourSleeper a clear reference should an issue arise.

In addition, confirm your contact information and arrival details so you can reach each other in case plans change. Make sure to let each other know if you'll be without access to a phone or the Internet.

   Merchandise Orders: Delivery

It is up to you, the artist, to be prepared to deliver the special merchandise ordered by the fan upon your arrival at the fan's home.

To see the special merchandise ordered by a fan, find the specific fan invitation here. Click on View Invitation to see the special merchandise that the fan has ordered.

Reviews

   How do reviews work?

Reviews are your opportunity to build a good reputation in the TourSleeper community, as well as share your experience with the TourSleeper community. Since you can only write a review after a stay has been completed, you can trust that any review you see on a profile page is the result of an actual artist and fan experience.

All the reviews on TourSleeper are written by artists and fans from our community, so any review you see is based on a stay that an artist (guest) had in a fan's (host's) home.

Artist report a problem with a Review

The artist can report a problem with a fan review by messaging TourSleeper. The artist will be asked to describe the problem and the message will be sent to TourSleeper for resolution.

Reviews are your opportunity to build a good reputation in the TourSleeper community, as well as share your experience with the TourSleeper community. Since you can only write a review after a stay has been completed, you can trust that any review you see on a profile page is the result of an actual artist and fan experience.

   Community Guidelines to Writing a Review

We believe in free speech, transparency, and clear communication. Our community is built on trust, and trust comes from honest conversation. Therefore, we ask for reviews that are truthful, clear, and helpful to both the review's recipient and the wider TourSleeper community.

When creating a review or review response, we ask that you stick to the facts. The best reviews provide constructive information that helps the community make better decisions and is educational for the artist or fan in question. We strongly discourage personal insults, opinion that's not backed up by examples, or generally unsociable behavior. It's important that you do not leave personally identifiable information in a review, like a person's last name or address.

TourSleeper's default position is not to censor, edit, or delete reviews. However, there are rare cases in which we may take the extraordinary step of disallowing or removing reviews or review responses. We reserve the right to remove reviews that violate these review guidelines.

   Writing A Review

To leave a review for a recent TourSleeper stay, click on the reminder in the Alerts section of your TourSleeper home page, or go to Reviews. Click on the tab Reviews To Write.

Reviews are limited to 500 words. It's important that you don't leave personally identifiable information in a review, like a person's last name or address.

In addition to written reviews, artists and fans can submit an overall star rating. The number of stars displayed in an artist or fan's bio page is an aggregate of the overall star ratings. An artist and fan needs to receive star ratings from at least 3 members before their aggregate score appears.

   Previous Reviews

To see your review history, go to Reviews. Here you will be able to see Reviews About You and Reviews By You

Inbox and Notifications

   Inbox

Messaging on TourSleeper starts when artist accepts a fan's invitation or the artist initiates messaging with a fan on a pending invitation. Afterward, all messages related to that invitation or invitation request will appear in your Inbox.

View or send a message

  • Go to your Inbox
  • In your inbox, you'll see a message thread for each inquiry or reservation.
  • Click a message thread to view old messages or send a new one.
  • You must be logged in to your TourSleeper account to view or send messages.

To remove a message from your inbox

  • Go to your Inbox
  • In your inbox, you'll see a message thread for each inquiry or reservation.
  • Go the message thread you'd like to remove and select Archive.

If a message makes you feel uncomfortable please let us know by contacting TourSleeper .

Message Threads

When you click on a message, you can view the conversation and also the following information:

  • Invitation status
  • Fan bio and link to home information
  • Invitation code and receipt
  • Check-in and Check-out dates
  • Special merchandise to be delivered
   Notifications

TourSleeper will let you know when you have new messages, invitation requests, and more via email alerts.

Email notifications will be sent for the following messages and alerts:

  • Tour is set-up; here is how to promote it
  • Received a fan invitation
  • Message received from fan
  • Reservation reminder
  • Review reminder with link
  • Payout sent to your account
  • General TourSleeper news

Getting Paid

   Artist Payment Methods

Once you set up a tour, you can offer fans special merchandise packages that they can order and you can personally deliver when you stay with them. TourSleeper will collect the payment from the fan when they place an order with their lodging invitation so you don't have to collect the money from them.

Choose the method that TourSleeper will pay you here.

For PayPal, the payment will be sent to you within 48 hours of your sleep dates.

For mail, we will send you a check on the 1st of the month.

   What Will My Payout Be?

To see details on any of your payouts, see the Payments tab in the Profile section.

Your payout will be the list price of the special merchandise you deliver minus a 10% TourSleeper fee.

The artist can report a problem with a payment by messaging TourSleeper. The artist will be asked to describe the problem and the message will be sent to TourSleeper for resolution.

For Fans

General

   TourSleeper: How it works

Musicians need to build up a following of fans to grow music sales and merchandise sales. One way to build their fan base is to tour. Touring means traveling from city to city with shows at venues of various sizes. But touring is expensive. And one of the highest costs to touring is lodging costs - hotels, motels, etc.

Artists could use help finding places to stay that are safe and inexpensive near the venue on their tour. And music fans want to support artists on tour.

TourSleeper helps artists connect with local music fans who can offer to host touring artists in their home or apartment close to the venue.

TourSleeper is a service that provides a marketplace for artists and fans to connect.

  • Artists can promote their tour and list lodging needs in various cities along their tour route.
  • Music fans can support artists by sending a lodging invitation to make their home, apartment or extra room(s) available for one or more nights stay.
  • The artist chooses which place to stay from one or more fan invitation submissions.
  • When the artist accepts a fan's invitation to stay in their home or apartment, the fan can select to purchase special artist merchandise that the artist will deliver to the host upon the artist's arrival.
   Sign Up
First step? Sign Up Now

Fan Profile

   Manage Your Fan Profile

Fans complete this profile information in order to use TourSleeper to send lodging invitations to artists for them to consider staying overnight in your home. Your profile is not available to the public and only available to an artist if you send them an invitation.

TourSleeper is built on relationships. A completed fan profile will help artists you want to support to learn about you and your lodging invitations. Get started now and tell an artist why they would want to stay at your place.

Help artists get to know you. Tell them about the things you like: Share your favorite travel destinations, books, movies, shows, music, food. Tell them about you

To create or edit your TourSleeper profile information, including your profile photo

  • Sign in
  • Click your name at the top of the TourSleeper.com home page
  • Select Profile
  • Select different sections of your profile to edit
   Profile

Remember that your profile and other information on TourSleeper is not available to the public. Your information is only shared with an artist when you send them an invitation to stay in your home.

Help artists get to know you by uploading a photo from your computer, or take one with your webcam. Choose a photo that clearly shows your face. This will help artists recognize you when they arrive at your home.

   Fan Home Info

This information is only shared with the artist when you send them an invitation to stay in your home.

Artists will look for spaces that meet specific needs, so accurately describing your listing and the amenities you offer will help attract the kinds of artists that are best for you.

Tell artists about your home! Describe why it is the perfect home for them to stay a night or two. Also, let artists know about any other details about your home for their consideration, like your neighborhood, vehicle parking availability, etc.

Photographs help artists picture themselves in your space. Go ahead and upload up to 10 images, and make sure your photos are well lit, in focus, and representative of the actual space the artists will have access to.

   Trust and Verification

How does TourSleeper help build trust between artists and fans ?

TourSleeper offers a number of features that help build trust and cultivate a transparent community, including our secure messaging system, reviews, and identity verifications. Completing the verifications in this section will help artists make informed decisions regarding whom they interact with on TourSleeper.

This data will not be shared with TourSleeper fans or artists.

Click Save at the bottom of the page to save your changes.

   Password

Note: If you forget your current password, you can log out of your account and use the 'Forgot your password' tool to generate a new password. Please note that this will only work if you are logged out.

   Payments

This section will list details on any of your lodging invitation payments for artist merchandise.

Fan Invitations

   Fan Invitations: How it Works

Did you find an artist that you want to support? That you want to host in your home? If so, then you are ready to send the artist an invitation!

Once your fan profile information is completed, you will be able to send an invitation to an artist with just a few steps.

Keep in mind that the artist is able to receive more than one fan invitation for a given lodging date. It is up to the artist to review and accept or decline a fan invitation. So make your invitation stand out to get noticed by the artist.

For the accepted invitation, the artist and fan will be able to communicate with each other through the TourSleeper Inbox.

   Submitting a lodging invitation

To submit a lodging invitation, follow these simple steps:

  • Click on Invite button to select a date to host the artist
  • Optional: Add special merchandise for the artist to personally deliver to you
  • Click Send Offer for the artist to review your invitation!

Note: If you order artist merchandise, your payment will be collected with your invitation. If your invitation is canceled or declined you will receive a full refund.

   Fan Invitations

To review your invitations:

  • Sign in
  • Click your name at the top of the TourSleeper.com home page
  • Select Invites.

Fans will be able to see the following invitations:

  • Accepted Invitations: accepted invitations that will occur in the future
  • Pending Invitations: invitations made that have not yet been accepted or declined by the artist

Archived invitations will include the following fan invitations:

  • Fulfilled Invitations: artist accepted fan invitations (already stayed at fan's home)
  • Other Invitations: Declined, Canceled

For each fan invitation, click on View Invitation to see the artist bio and special merchandise that the fan has ordered. Click on the artist's name to see their bio info and any previous fan reviews received.

The artist can Communicate With Fan through the TourSleeper Inbox if the artist has any questions about the pending fan invitation. Only the artist can initiate communications if a fan invitation is pending.

The fan can report a problem with a invitation. The fan will be asked to describe the problem and the message will be sent to TourSleeper for resolution.

Accepted Invitation:

Once the artist accepts an invitation, the artist and fan will be able to communicate with each other through the TourSleeper Inbox.

Lodging & Merchandise Delivery

   Preparing for Your Home For Guest Artists

Communication is essential. Before you host the artist, use the TourSleeper Inbox messaging system to coordinate check-in and checkout times, make plans for the key exchange, and ask any other questions. This ensures all your information is saved in one place for easy reference, giving you and TourSleeper a clear reference should an issue arise.

Artists (guests) and fans (hosts) work out details for checking in, exchanging keys, and checking out directly with each other. There is no online check-in or checkout process. If you need to message each other, use the TourSleeper Inbox messaging system.

In addition, confirm your contact information and arrival details so you can reach each other in case plans change. Make sure to let each other know if you'll be without access to a phone or the Internet.

   Merchandise Orders: Delivery

The artist will deliver the special merchandise ordered by the you upon arrival at the your home.

To see the special merchandise ordered by a fan, find the specific fan invitation Click on View Invitation to see the special Merchandise that you ordered.

Reviews

   How do reviews work?

We believe in free speech, transparency, and clear communication. Our community is built on trust, and trust comes from honest conversation. Therefore, we ask for reviews that are truthful, clear, and helpful to both the review's recipient and the wider TourSleeper community.

All the reviews on TourSleeper are written by artists and fans from our community, so any review you see is based on a stay that an artist (guest) had in a fan's (host's) home.

The fan can report a problem with an artist review by messaging TourSleeper . The fan will be asked to describe the problem and the message will be sent to TourSleeper for resolution.

Reviews are your opportunity to build a good reputation in the TourSleeper community, as well as share your experience with the TourSleeper community. Since you can only write a review after a stay has been completed, you can trust that any review you see on a profile page is the result of an actual artist and fan experience.

   Community Guidelines to Writing a Review

We believe in free speech, transparency, and clear communication. Our community is built on trust, and trust comes from honest conversation. Therefore, we ask for reviews that are truthful, clear, and helpful to both the review's recipient and the wider TourSleeper community.

When creating a review or review response, we ask that you stick to the facts. The best reviews provide constructive information that helps the community make better decisions and is educational for the artist or fan in question. We strongly discourage personal insults, opinion that's not backed up by examples, or generally unsociable behavior. It's important that you do not leave personally identifiable information in a review, like a person's last name or address.

TourSleeper's default position is not to censor, edit, or delete reviews. However, there are rare cases in which we may take the extraordinary step of disallowing or removing reviews or review responses. We reserve the right to remove reviews that violate these review guidelines.

   Writing A Review

To leave a review for a recent TourSleeper stay, click on the reminder in the Alerts section of your TourSleeper home page, or go to Reviews. Click on the tab Reviews To Write.

Reviews are limited to 500 words. It's important that you don't leave personally identifiable information in a review, like a person's last name or address.

In addition to written reviews, artists and fans can submit an overall star rating. The number of stars displayed in an artist or fan's bio page is an aggregate of the overall star ratings. An artist and fan needs to receive star ratings from at least 3 members before their aggregate score appears.

   Previous Reviews

To see your review history, go to Reviews. Here you will be able to see Reviews About You and Reviews By You

Inbox and Notifications

   Inbox

Messaging on TourSleeper starts when artist accepts a fan's invitation or initiates messaging with a fan on a pending invitation. Afterward, all messages related to that invitation or invitation request will appear in your inbox.

View or send a message

  • Go to your Inbox
  • In your inbox, you'll see a message thread for each inquiry or reservation.
  • Click a message thread to view old messages or send a new one.

You must be logged in to your TourSleeper account to view or send messages.

To remove a message from your inbox

  • Go to your Inbox
  • In your inbox, you'll see a message thread for each inquiry or reservation.
  • Go the message thread you'd like to remove and select Archive.

If a message makes you feel uncomfortable please let us know by contacting TourSleeper .

Message Threads

When you click on a message, you can view the conversation and also the following information:

  • Invitation status
  • Fan bio and link to home information
  • Invitation code and receipt
  • Check-in and Check-out dates
  • Special merchandise to be delivered
   Notifications

TourSleeper will let you know when you have new messages, invitation messages, and more via email alerts.

Email notifications will be sent for the following messages and alerts:

  • Artist accepted or declined your invitation
  • Message received from an artist
  • Reservation reminder
  • Review reminder with link
  • General TourSleeper news
           
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